Are your products made from 100% Natural ingredients? Yes. Hand crafted 100% NATURAL & SENSITIVE ingredients.
How are your ingredients produced? Liquids: Cold pressed, steam distilled. Dry goods: Fair trade grown and roasted. GMP (Good Manufacturing Practice) certified facilities.
What does cold pressed mean? The best oils are cold pressed. The oil is obtained through pressing and grinding fruit or seeds with the use of heavy granite millstones or modern stainless steel presses, which are found in large commercial operations. Although pressing and grinding produces heat through friction, the temperature must not rise above 120°F (49°C) for any oil to be considered cold pressed. Cold pressed oils are produced at even lower temperatures. Cold pressed oils retain all of their flavour, aroma, and nutritional value.
What is the shelf life of your products? Since we do not use any unnatural preservatives, Our products do have a shelf life, approximately 6 months to 1 year once open. Dependant on the ingredients. If our products are kept out of direct sunlight and at room temperature or below they will stay fresher.
Do your products contain any nut oils? Yes, Our Cleansing oil contains Hazelnut Oil. We recommend consulting your doctor first if you have a nut allergy.
When should I cleanse? Cleansing is always best at night as it hydrate the skin and the active ingredients can do their magic while you sleep. Use Our Botanical Balance Mist to tighten pores and tone skin afterwards.
Are your products gluten free? Yes, all of our products are gluten free, and do not come in any contact with gluten during production.
Where are your products made? All of Our products are hand crafted in a clean environment in Brooklyn, Wellington, New Zealand.
Are your products safe to use while pregnant?
Essentials in the wiki skincare products, while diluted are not be recommend for use in the first trimester. Please contact your healthcare professional for further advice.
Are the MINERAL SOAKS safe to use during pregnancy?
The CACAO COCONUT is completely safe and beneficial.
The Essential oils in the other soaks, while diluted are not be recommend for use in the first trimester.
Can I use the ACTIVE RELIEF balm on my face? Yes, this product was formulated with sensitive skin in mind and is Ok for use around the eyes.
Why exfoliate? Why?! For softer, smoother skin.. One way to instantly smooth the skin is to exfoliate! When you rid the skin of the surface dry skin cells, you create a smoother appearance.
Animal testing? No way pal, Our products are only tested on Humans, consenting Humans.
Natural Deodorant making your underarm red? Your natural deodorant will help remove chemical build-up and toxins in underarm, skin and tissue. Please note redness and itching may occur as your body adjusts but this will calm. Reduce amounts and use every second day. If irritation continues, please stop using it, feel free to contact Us.
Why is my Balm so soft and how can I fix this? This is due to temperature, give it a stir and pop it in the fridge. All products should be stored in a cool, dark place - especially the Body Balm and the Deodorants.